Posted: March 2018

Position: Travel Consultant

Job Location: New York City

Description

Local Foreigner is a boutique consultancy specializing in high-end curated travel. From the bespoke to the basic, we guide our clients on everything from a weekend in Paris to an expedition to Patagonia. Our mission is to serve as trusted tastemakers who curate authentic experiences and connect discerning travelers with passionate locals. The Local Foreigner brand represents a warm, worldly sophistication with curator’s keen attention detail, and we believe it is crucial for everyone behind the brand to represent these qualities.

Our Travel Consultants are client-facing and have a minimum 3 years experience in high-end travel planning. They have traveled extensively throughout the world and procured a breadth of knowledge in luxury hotels and service providers. Travel Consultants also have an intrinsic care for people and are empathetic to even the most discerning client needs; they are multi-taskers, well- organized, extremely detail-oriented, resourceful, and can excel in a fast-paced forward-thinking environment. This candidate shares our passion and belief that travel is a source of inspiration, renewal, and joy.

As Local Foreigner is a small business in early phase development, it is crucial for this candidate to be a team player and willing to provide support in all areas of the business. At the same time, we seek a dynamic candidate with excellent growth potential who finds fulfillment in building a business and evolves with our company over the long-term.

RESPONSIBILITIEs

  • Correspond with clients via email, phone and in person
  • Research destination, culinary & activity recommendations
  • Correspond with suppliers (hotels, operators & independent guides) to coordinate bespoke travel arrangements
  • Liaise with hotel concierges to make dining, entertainment & ground transportation reservations
  • Build travel itineraries from idea generation to trip departure
  • Assemble and create client travel documents such as itineraries and invoices in Adobe InDesign and keep them updated
  • Enter & manage travel information in Local Foreigner Salesforce-based CRM system (including trip feedback, scouting reports, account/ client information, etc.)
  • Invoice clients, taking credit card payments, submit payment requests
  • Work in conjunction with Operations Coordinator for seamless execution
  • Travel on FAM or staff-planned scouting trips (10-20 days per year), which may occur over weekends
  • Learn and use Local Foreigner tools including Salesforce, InDesign and Sabre
  • Attend in-office meetings, evening events, and domestic or international conferences on behalf of Local Foreigner
  • Participate in the idea generation, strategy and side project implementation to support Local Foreigner’s cautious, deliberate growth

REQUIREMENTS

  • New York Based
  • Bachelor’s degree (Degree in Hospitality, Travel, Tourism, Business or relevant field will be considered an asset)
  • Minimum 3 years’ experience at Luxury Travel Consultancy/Agency. Minimum 2 years direct client facing role
  • Extensive international travel experience and knowledge of world geography
  • Experience in crafting creative experiences for discerning clientele
  • Outstanding verbal and written communication skills, creative writing a plus
  • Ability to present, persuade and communicate effectively
  • Able to handle stress and remain calm
  • Team player, able to work collaboratively and within groups
  • Strong work ethic who identifies opportunities to take on more
  • Proactive and resourceful; an intuitive problem-solver
  • Detail-oriented and excellent time-management and organizational skills with ability to handle multiple projects and tasks simultaneously
  • Positive attitude with passion for travel, and a reflection of Local Foreigner’s brand ethos
  • Quick-learning, and able to work in a fast-paced environment
  • Tech-Savvy, proficient with MS Office Excel & Instagram
  • Knowledge of Sabre, Adobe InDesign & Sales Force will be considered a plus

Compensation

  • Base salary $45,000-60,000 +  incentive-based bonus compensation based on  sales targets, which will be  openly shared with candidate once   in final round of application process.
  • Health Care Plan (Medical & Dental) + Retirement Plan
  • 15 days of Paid Time Off, 10 annual holidays, 4 religious floating holidays
  • Training & Development

To apply for this position, please email info@localforeigner.com