YTP SAT DOWN WITH THEIR FIRST OFFICIAL SUCCESS STORY, WHITNEY MCCASLAND TO TALK TRAVEL AND LIFE. LEARN HOW SHE ENTERED THE INDUSTRY AND WHERE SHE'S GOING IN OUR MONTHLY EDITION OF MEMBER HIGHLIGHTS.
Dorchester Collection's, Whitney McCasland moved to New York City from Lubbock, Texas two years ago in hope of finding a new life challenge. A graduate of Texas Tech University, she fell into the travel and hospitality industry by chance and hasn't looked back. A member of YTP since January of 2012, she was the first member to find an internship and later a job through the organization.
Where did you grow up?
Lubbock, Texas. A college town about five and a half hours west of Dallas.
How did you end up in the travel industry?
I happened to be in the right place at the right time. When I first moved to the city I was going out with friends and we ventured to a karaoke bar near Time Square where Ovation Travel was having their holiday party. That is where I met Wazha Dube and we became instant friends. He then started inviting me to YTP Events and I became a frequent attendee, about 3 months later Ovation Vacations posted they were looking for an intern, so I applied and got the position. I worked there for about a year and had decided I wanted to try to see what the hotel world was like. When I told Jack Ezon, he then sent me to The Dorchester Collection, knowing they were looking for someone to take over the Sales Coordinator position in their Regional Sales Office. With the reference from him and Ashley McCreath I got the job!
What does your role entail?
As a Sales Coordinator I pay the office bills and keep track of the office expense report. I manage the office inventory, help set up the catering for sales calls, help with agent requests when my bosses are out of the office. I also help with entering new leads to the hotels through our internal system.
Where do you see yourself in 5 years?
I HOPE TO BE LIVING IN EUROPE STILL WORKING IN THE HOSPITALITY/TRAVEL INDUSTRY.
Give us one prediction you have about the travel as industry?
It will continue to grow. It is such a great business to be in and I think more and more young people are starting to catch on and coming up with great ideas to expand the industry.
What advice would you give to aspiring YTPs?
To keep a positive attitude and meet as many people as you can. There is always something new to learn from each individual you meet and you can never have too many friends in this industry.
The Fun Stuff:
If you could pack your bag tomorrow and go anywhere, where would it be?
Ahh that's a tough one! It’s between Rome or Paris, but I'd have to say Paris.
What’s your biggest hotel pet peeve?
It is kind of weird but I would say the replacement of the hand soap on a daily basis when I am staying for longer than one night. I never realize it's been replaced until I'm already washing my hands and have to reopen it with wet hands. I also find it a little wasteful of a perfectly good bar of soap.
What’s your go to activity to kill time at the airport?
I always sit down to read and then quickly find myself distracted by people watching. There are some interesting characters at the airport.